Privacy Policy

Data Controller

The data controller is Wellnesspulsepost, operating at 18 Side, Newcastle upon Tyne, NE1 3JE, United Kingdom. You can reach us regarding privacy concerns at our registered address or by telephone.

Legal framework

We handle personal details under UK GDPR and the Data Protection Act 2018 and relevant statutes of United Kingdom. Applicable statutory law takes precedence over this text.

Data Collected Through the Request Form and Phone

When you contact us, we collect your name, telephone number, email address, address for collection, and the furniture details or photos you submit. We do not collect payment card information.

Purposes and Legal Basis

We process your information solely to respond to your repair quote requests, schedule furniture transport, complete work, and issue invoices. The lawful basis for processing is the performance of a service contract or pre-contractual steps taken at your request.

Storage Period

We keep repair records and invoice details for six years to comply with statutory British tax rules. Photographs submitted for quotes that do not lead to an order are deleted after ninety days.

Sharing With Staff and Subcontractors

We never sell or rent client data to third parties. Your details are accessible only to our workshop staff and any dedicated driver assisting with your furniture collection.

Your Rights and How to Exercise Them

Under UK data protection law, you have the right to request access to the data we hold on you, request corrections, or ask for deletion where legal retention duties allow. To exercise these rights, write to our workshop at 18 Side, Newcastle upon Tyne.

Questions about this policy

Email [email protected] or call +44 191 368 8363 during Mon-Thu 08:15-16:15, Fri 08:15-15:00, Sat 10:15-14:15. We answer all queries within one business day.

Merchant

Wellnesspulsepost Ltd.

Registered address

18 Side, Newcastle upon Tyne, NE1 3JE, United Kingdom

Email

[email protected]

Phone

+44 191 368 8363

Working hours

Mon-Thu 08:15-16:15, Fri 08:15-15:00, Sat 10:15-14:15

Registration

Company No. 18842152